APMEX, a precious metals retailer, has been receiving high praise from its customers in recent reviews.
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APMEX’s History and Background
APMEX, or American Precious Metals Exchange, is a leading precious metals retailer that was founded in 2000. The company has grown rapidly over the years and is now one of the largest online precious metals dealers in the world.
APMEX is known for its exceptional customer service and wide selection of products, including gold, silver, platinum, and palladium coins, bars, and rounds. The company also offers a variety of other collectibles and numismatic items.
One of the reasons why APMEX has been so successful is its commitment to transparency and honesty. The company has an A+ rating with the Better Business Bureau, and its customer reviews are overwhelmingly positive.
Customers love the wide selection of products, fast shipping, and excellent customer service. APMEX also has a price match guarantee, ensuring that customers get the best possible prices on their purchases.
APMEX’s Commitment to Customer Service
At APMEX, our commitment to customer service is unwavering. We take pride in providing exceptional service to our customers, and it shows in our customer reviews. With an average rating of 4.8 stars out of 5 on Trustpilot, our customers have spoken and we are thrilled with the positive feedback we receive.
Our customer service team is always ready to assist with any questions or concerns that our customers may have. Whether it’s a question about a product, an order status update, or help with navigating our website, our team is available to provide expert guidance and support. We understand that buying precious metals can be an important decision, and we want to make sure our customers have all the information they need to make an informed choice.
We also pride ourselves on our fast and secure shipping. We understand that our customers are eager to receive their orders, and we work hard to ensure that they are delivered promptly and safely. Our packaging is discreet and secure, providing our customers with peace of mind.
At APMEX, we strive to exceed our customers’ expectations with every interaction. We are honored to receive such positive feedback and are committed to continuing to provide exceptional service to our valued customers.
APMEX’s Industry Recognition and Awards
| Award Name | Year | Organization |
|---|---|---|
| Best Bullion Dealer | 2020 | Investopedia |
| Customer Service Excellence | 2019 | Better Business Bureau |
| Top Online Precious Metals Dealer | 2018 | Numismatic Guaranty Corporation |
| Gold Stevie Award for Sales & Customer Service | 2017 | The Stevie Awards |
| Best in Customer Satisfaction | 2016 | Bullion.Directory |
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