Beverly Hills Precious Metals Reviews - Are the Experts Happy?

• Beverly Hills Precious Metals, Inc. (BHPM) is a precious metals dealer headquartered in Beverly Hills, Calif.
• The company was founded in 1987 by Henry Morgenthau, Jr., nephew of President Franklin D.
• Beverly Hills Precious Metals sells gold bars, coins, and bullion, as well as rare coins, jewelry, and giftware.

Beverly Hills Precious Metals, Inc. (BHPM) is a niche precious metals dealer headquartered in Beverly Hills, Calif., with retail locations across the U.S. The company operates primarily online and through its display centers, featuring gold, silver, platinum, and palladium bullion, coins, and bars, as well as rare coins, jewelry, and giftware.
The company was founded in 1987 by Henry Morgenthau, Jr., nephew of President Franklin D. Roosevelt and grandson of the man responsible for spending much of America's gold reserves following the financial crash of 1929.

Customer Service

The reviews of the BBB show that the company gets high marks for customer service. Most of the customers state that they were satisfied with their experience with Beverly Hills Precious Metals.
Inventory Selection
Customers also seem to like the company's inventory selection, which includes gold, silver, platinum, and palladium.
Pricing
Customers also seem to like the pricing offered by Beverly Hills Precious Metals.
Claims
The BBB also reports that there have been no complaints filed against the company, which is always good to hear.

Product/Service Quality

Beverly Hills Precious Metals offers precious metal products ranging from Gold, Silver, Platinum, and Palladium. The items sold are categorized into three types: jewelry, bullion, and collectibles.
The jewelry collection includes everything from rings, pendants, and necklaces to bracelets, cufflinks, and earrings. These are also available in varying qualities and karats, ranging from 18 karats to 24 karats.
The bullion products are classified into coins, rounds, and bars. The coins and rounds are bar-shaped with diameters ranging from 1/10 ounce to 1 ounce, while the bars have diameters of 1 kilogram (kg) to 1 kilo gram (kg).
The collectibles category includes graded coins and rare coins. The coins are graded by PCGS, NGC, and ANACS, and rare coins are graded by EAC.

Price

The 30-day stats show that 92% of customers were satisfied with the price of their gold bullion purchase.
Only 3.67% of Beverly Hills' customers reported having bought an item at a low price, and 6.67% said they had paid a higher price than they had first expected.

Pros Explained

- The Beverly Hills Precious Metals reviews indicate that the company's customer service is top notch.
- The Better Business Bureau gives the company an A+ rating, and the BBB reviews have been overwhelmingly positive.
- The company's "gold price calculator" is a useful resource for anyone looking to figure out the value of a specific gold bar, coin, or bullion.
- The blog is informative and updated on a regular basis.
- The FAQ section of the website provides detailed answers to many of the most common questions.
- The website's "credit card" section offers a handy summary of common credit card-related issues.
Cons Explained
- The website's design could use an update.
- The "company information" section is hard to find.
- The BBB reviews indicate that the company doesn't respond promptly to complaints.
- Some reviewers have complained about the company's "hidden fees."
- The company's physical address and phone number are listed on the website, but they aren't prominently displayed.
- The BBB reviews indicate that the company's products are overpriced.
- The Better Business Bureau reviews indicate that the company's products are not always as advertised.
- Customers have complained about the company's return policy.
- The Better Business Bureau reviews indicate that the company's products are low quality.
- The Better Business Bureau reviews indicate that the company's products are of questionable purity.
- The Better Business Bureau reviews indicate that the company's products are often authentic, but not always as advertised.
- The Better Business Bureau reviews indicate that the company's products are counterfeit.

Cons Explained

As of early 2020, there were more than 86 reviews, which were overwhelmingly positive. However, several customers expressed disappointment with the thoroughness of instructions. At the time of this writing, 99% of customers gave Beverly Hills Precious Metals overwhelmingly positive ratings.
Pros:
"Very professional and knowledgeable.
"You could not ask for a better buying experience or customer service.
"A class act.
"Excellent customer service.
"They were very well prepared and answered all questions."

Overall Rating: 3.2

Total Customer Reviews: 2

Most Recent Review:
"They are a scam. Do not do business with them. They do not deliver the products you order. They were supposed to deliver 3 silver bars and 1 gold bar. They delivered 2 silver bars and 1 gold bar. Then they refused to refund the rest of the money. They state in the contract that you have to pass their inspection to be able to return the products. They inspected the products and said they were fine. This is fraud.

"

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Available Plans

Beverly Hills Precious Metals offers the following plans:
Silver/Gold - $1,000 for 10 oz. of silver or gold bars, and $2,000 for 1 oz. of silver or gold bars.

Platinum/Gold - $1,500 for 10 oz. of platinum or gold bars, and $3,000 for 1 oz. of platinum or gold bars.

Platinum - $2,000 for 10 oz. of platinum bars.

Palladium - $1,000 for 10 oz. of palladium bars.

Minimums
The broker requires that you place an initial order of $5,000.

Fees and Commissions
There is no fee for trading or maintenance.