Investigate the Birch Gold Complaints

  • Birch Gold Group LLC is a precious metals dealer that claims to use a proprietary strategy to trade commodities futures.
  • The company claims to have never lost a client's money.
  • Birch Gold Group LLC is not registered with the CFTC and does not offer investors any protection.

Birch Gold Group LLC is a company that claims to be offering investors a way to invest in gold, silver, palladium, and platinum. It claims to use a proprietary strategy to trade commodities futures, and that it has "never lost a client's money."
Birch Gold Group LLC is not registered with the Commodity Futures Trading Commission (CFTC), and is unlicensed to offer commodity futures trading services.



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birch gold complaints

What Is the Birch Gold Investment Program?

The Birch Gold Investment Program is a precious metals investment program marketed and sold on a multi-level marketing (MLM) basis. Birch Gold has a different business model than other MLM programs, such as Herbalife or Amway. Birch Gold's business model involves customers buying the Birch Gold investment product and selling it for a profit.
The Birch Gold investment product is a collection of gold, silver, platinum, and palladium bullion coins. Birch Gold claims its coins are "the purest, most authentic" on the market. Birch Gold claims it can deliver gold or silver bullion to a customer's door in as little as 24 hours. However, Birch Gold's business model and claims do not align with those of precious metal mining companies.
Birch Gold claims its coins have a "guaranteed" minimum value, which is established at the time of purchase. Birch Gold's business plan involves selling these coins to customers, and customers, in turn, reselling them for a profit.
Birch Gold is private, so information about its ownership and finances is limited. The Birch Gold website contains the names of its three founders: Joseph Casimiro, Tom Casimiro, and Rob Casimiro.

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How Birch Gold Works

Birch Gold is a company that advertises itself as "the original and largest buyer of physical gold."
That means that Birch Gold will buy your unwanted gold from you through their house offer program.
The company works with a network of gold buyers and refineries. They buy gold from their customers-in the form of jewelry, coins, or bars-at fair prices. Then, they resell the gold to refineries, which refine it into bullion.
The gold refineries will then sell it to gold jewelry manufacturers. Birch Gold takes a cut of the profits.



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Complaint Types

The two primary complaint types that consumers have reported are:
1. That Birch Gold has failed to pay customers
2. That Birch Gold has falsely accused customers of fraud or theft

The Federal Trade Commission (FTC) received 56 complaints about Birch Gold, and the Better Business Bureau (BBB) had received 1,463 complaints as of October 2020.
The BBB gives Birch Gold an "F" rating and notes that the business has a "failure to respond to customer complaints". The BBB also lists 41 closed complaints, 81 open complaints, and 13 complaints filed within the last year.
Complaints
According to the FTC, the complaints run the gamut from Birch Gold not sending customers their precious metals on time, Gold Reserve not sending customers their precious metals, Gold Reserve not returning customers' funds, Gold Reserve not providing customers with their precious metals, and Gold Reserve not providing a refund.
In addition to complaints about failing to deliver precious metals, customers allege that Birch Gold has falsely accused them of fraud or theft.

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Birch Gold's Product

Birch Gold's products include precious metal coins, bars, and bullion. The coins range in value from the American Eagle coin, which has a face value of $50, to 1-ounce silver coins, which have a face value of $5.95 and a gold coin that has a face value of $50.
The bars range in value from $2.95 for 1-ounce silver bars to $1,060 for 1-ounce gold bars.
Bullion is in the form of 1-ounce, 10-ounce, and 100-ounce silver, and 1-ounce, 10-ounce, and 100-ounce gold coins.

Birch Gold's Return and Refunds

According to several customer reviews, there is very little transparency when it comes to determining the best way to purchase precious metals. There is not a clear refund policy or return process in place, and the customers, according to several reviews, have had trouble getting a refund.



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The Bottom Line

The Birch Gold Group is an internet-based precious metals dealer that sells gold, silver, and platinum products. The company specializes in companies that sell physical bullion products, including bullion coins and bars. The BBB has rated the company A+, but complaints have been piling up in recent months.