Gold Silver.com Review - Is It a Good Broker?
Henry Clibborn- Gold Silver.com is a privately owned online broker that offers clients the opportunity to trade commodities such as gold, silver, oil, and natural gas.
- Gold Silver.com is known for its competitive pricing, small spreads, and free trading demo accounts.
- Gold Silver.com has been accredited with the A+ rating from the Better Business Bureau (BBB).
- Gold Silver.com has been highly regarded by its clients and traders, with positive reviews on Trustpilot.
- However, some clients reported that they were unable to withdraw money after opening an account.
Gold Silver.com is a privately owned, online broker that was established in 2002. The firm offers clients the opportunity to trade commodities such as gold, silver, oil, and natural gas. The broker has its headquarters in the city of Victoria, British Columbia, Canada.
Trading Platforms
Gold Silver.com offers its clients everything they could possibly need for their trading needs. The broker offers its customers access to many trading platforms, including Metatrader4, NinjaTrader 7, TradeStation, and Trading Station Web. Gold Silver.com also provides its customers with mobile trading capabilities, available on both iOS and Android devices.
In addition to providing access to all of the technical tools needed for trading, Gold Silver.com also offers its clients access to educational information about trading, trading alerts, and market news.
Customer Service
Gold Silver.com offers its customers access to customer service via phone, email, and live chat. The broker provides its customers with 24-hour access to customer service, Monday-Friday.
Deposit Options
Gold Silver.com offers its customers a variety of deposit options, including bank wire, credit card, cash, and checks. The broker charges its customers a $25 fee for all deposits made via bank wire. The broker also charges its customers a $30 fee for deposits made using a credit card.
Customer Service
When it comes to customer service, Gold Silver.com's live chat feature and its 24-hour email support are both helpful.
Deposits and Withdrawals
Gold Silver.com offers bank wire, paper check, and bank draft deposits and withdrawals, and paper check withdrawals are free of charge.
Trading Platform
Gold Silver.com provides its clients with an intuitive platform, making it easy to trade precious metals.
Fees
Gold Silver.com offers some of the most competitive fees in the industry, which is a nice perk.
Research
Although Gold Silver.com does not provide daily research, it does provide in-depth research reports, real-time news, and market commentary.
Education
Gold Silver.com's education center is comprehensive and offers basic and advanced training.
Commissions
Gold and Silver.com does not charge commissions on trading, meaning customers pay no trading fees.
Customer Service
The broker offers customer service via telephone and email. Customer support is available in English, Spanish, and Chinese from 9:30 a.m. to 6:00 p.m. CST, Monday through Friday.
Gold and Silver.com also offers a live chat feature on its website.
Educational Resources
The broker provides educational materials and tools to help customers trade precious metals.
Special Offers
Gold Silver.com offers several special offers for first-time depositors as well as recurring promotions for returning customers, including:
2% Cash Back Bonus: New depositors can make 2% cash back on all transactions up to $1,000.
5% Cash Back Bonus: New depositors can make 5% cash back on all transactions over $1,000.
1% Cash Back Bonus: Repeat depositors can make 1% cash back on all transactions up to $250,000.
2% Cash Back Bonus: Repeat depositors can make 2% cash back on all transactions over $250,000.
Gold Silver.com Options
Gold Silver.com offers both call and put options.
Fees
The broker's fee is relatively low compared to others in the industry. There are no fees to open or maintain a $5,000 account, though there is a $25 minimum. The broker pays interest on account balances over $5,000.
Commissions
The company charges $0.99 per contract on futures and options, and no commission at all on spot gold and silver. The broker doesn't charge fees for wire transfers, and deposits are free.
Withdrawals
Withdrawal requests are processed within five days.
Leverage
Gold Silver.com offers up to 100:1 leverage on spot gold and silver.
Additional Services
This broker offers IRA accounts, as well as insurance on precious metal holdings.
