iTrustCapital BBB Review & Customer Service Costs

In this article, we will be taking a closer look at iTrustCapital's customer service costs and BBB rating to determine if this investment platform is worth your time and money.



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Customer Service at iTrustCapital

Customer service is a rock at iTrustCapital. The team offers five-star service to help with any questions or assistance needed. They are patient and knowledgeable on all aspects of the business to ensure accuracy and integrity. The website offers a message feature or email option to get in touch with someone for a quick response. The transition to iTrustCapital is easy, and the team can help with any account size. While some fees may apply, iTrustCapital offers compensation for any transition costs.

Tax-Advantaged Cryptocurrency Accounts with iTrustCapital

iTrustCapital offers tax-advantaged cryptocurrency accounts for those looking to invest in digital assets using their retirement funds. As a BBB accredited business, iTrustCapital prides itself on excellent customer service and transparency in its fees and terms. Customers can reach out to the team through email or the messaging feature on the website for quick and helpful responses. While some may have had complaints, iTrustCapital is dedicated to addressing them and providing assistance with transitioning to their platform. With integrity and accuracy in their business practices, iTrustCapital is a reliable company for those looking to invest in cryptocurrency for retirement purposes.

How iTrustCapital Works: A Guide

iTrustCapital works as an online investment platform that provides self-directed IRA accounts for individuals looking to invest in digital assets like cryptocurrencies and precious metals. The company has an A+ rating with BBB Business Profiles and offers top-notch customer service with 5-star ratings on Trustpilot.

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To get started with iTrustCapital, users can create an account and fund it with their preferred amount. The platform offers competitive pricing with no hidden fees, and users can trade 24/7 with real-time pricing.

The iTrustCapital team is composed of experts in the field, including CEO Adam and COO Jimmy, with years of experience in the financial industry. If you have any questions or concerns, you can easily reach out to their customer service team through their messaging feature, and they will respond promptly.

User Experience with iTrustCapital

iTrustCapital boasts a user-friendly platform for investing in alternative assets like cryptocurrencies and precious metals in a Roth IRA or traditional IRA. Users report positive user experience with the platform and customer service team, earning a 5-star rating on Trustpilot and an A rating with the BBB. While there have been some complaints filed with the BBB, the company has promptly responded to each one with a resolution. The team members, such as Megan Semel and Jimmy, have been praised for their helpfulness and stellar service. The website also offers a secure message feature for communicating with the support team.

Benefits and Features of iTrustCapital

Benefits Features
1. Tax-advantaged retirement accounts - Traditional, Roth, SEP, and Simple IRAs
- Solo 401(k) and Self-Directed IRA
2. Diversified portfolio options - Cryptocurrency, precious metals, and real estate
- Low minimum investment requirement
3. Easy to use platform - User-friendly interface
- Hassle-free account setup
4. Secure storage - Cold storage with BitGo
- Insurance coverage up to $100 million
5. Dedicated customer service - 24/7 customer support
- Dedicated account representative
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