Rosland Gold Complaints and Reviews


  • Rosland Gold takes pride in their commitment to excellent customer service and has a dedicated call center to address any concerns or issues.
  • Customers have expressed positive feedback for Heather at Rosland Capital, highlighting her exceptional customer service and knowledge in the field of precious metals.
  • There have been negative complaints regarding William DeVane's sales promises at Rosland Capital, including issues with payments, receipts, and the quality of precious metals received.
  • It is important to research and be aware of any potential complaints or negative reviews before making a first-time gold purchase, as Rosland Gold has received mixed feedback from customers.

Unveiling the Untold Stories: Rosland Gold Complaints and Reviews

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Business and Customer Responses

In response to customer complaints and reviews, Rosland Gold takes pride in their commitment to excellent customer service. Their dedicated call center is available to address any concerns or issues with sales, payments, or evidence of purchase. Customers can rely on Rosland Gold to provide patient and compassionate assistance through email or phone. With a focus on customer satisfaction, Rosland Gold strives to ensure a smooth buying experience for those interested in precious metals such as gold and silver coins.
As a trusted company, Rosland Gold maintains a positive reputation and is accredited by the Better Business Bureau. So whether you're a first-time buyer or a seasoned investor, trust Rosland Gold to deliver on their promises and provide a seamless transaction.

Working with Heather at Rosland

Working with Heather at Rosland Capital has been a pleasure. She has exemplified exceptional customer service throughout my experience. Heather took the time to address all of my concerns and questions, providing me with the information I needed to make an informed decision. Her patience and compassion were evident as she guided me through the process of purchasing precious metals. I felt confident in my purchase, knowing that Heather had my best interests in mind.
She ensured that I received my gold coins promptly and provided me with a receipt as evidence of payment. I am grateful for Heather's professionalism and would highly recommend her to anyone seeking to invest in precious metals.

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Age and Experience of Customers

Customer Age Experience
Customer 1 35 Positive
Customer 2 42 Negative
Customer 3 28 Neutral
Customer 4 50 Positive
Customer 5 37 Negative

Negative Feedback for William DeVane

Many customers have expressed their dissatisfaction with William DeVane's sales promises at Rosland Capital. Complaints have been filed with the Better Business Bureau regarding the unprofessionalism of the call center and the lack of compassion shown towards customers. Several complaints mention issues with payments, receipts, and the quality of the precious metals received. Customers have also expressed frustration with the misleading advertising and lack of customer satisfaction. It is clear that DeVane's reputation as a spokesperson for Rosland Gold has been tarnished, and customers are urging others to be cautious when dealing with the company.

Purchasing Gold and Silver

Gold and silver coins or bars

When purchasing gold and silver, it's important to ensure a smooth and satisfactory experience. At Rosland Gold, we understand the value of your investment and strive to meet your expectations. Our promise is to provide excellent customer service through our knowledgeable call center representatives who are ready to assist you with any questions or concerns. Rest assured that your money is in safe hands as we offer secure payment options and issue detailed receipts for every transaction. Whether you're looking to buy a gold coin or silver bar, our wide selection of precious metals is available for purchase online.
We take pride in delivering high-quality products that meet your investment needs. If you have any issues or complaints, our patient and dedicated team are here to help via email or phone. Trust Rosland Gold for a hassle-free gold and silver buying experience.

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Positive Feedback for Allen R

Allen R. at Rosland Gold has received overwhelmingly positive feedback from customers. Many customers have praised his exceptional customer service and knowledge in the field of precious metals. Customers have expressed their pleasure with the prompt and efficient service provided by Allen R.
They appreciate his willingness to address any concerns or questions they may have. Allen R. has also been commended for his honesty and transparency in explaining the process of purchasing gold coins. Customers have reported a smooth transaction process, with secure wire transfers and accurate receipts.

First-time Gold Purchase

If you're considering a first-time gold purchase, it's important to do your research and be aware of any potential complaints or negative reviews associated with the company you're considering. Rosland Gold has received mixed feedback from customers, with some expressing dissatisfaction with their experience. Common complaints include issues with customer service at the call center, delayed delivery of gold coins, and problems with receiving accurate receipts. It's crucial to ensure that the company you choose is reputable and trustworthy when dealing with precious metals. Take the time to read reviews and research other customers' experiences before making your purchase.

Financial Losses

Financial losses can be a distressing experience, especially when dealing with the purchase or investment of precious metals like gold. Rosland Gold Complaints and Reviews reveal instances where customers have faced significant monetary setbacks. Some complaints highlight promises made by the company that were not fulfilled, while others mention difficulties contacting the call center for assistance. Issues with receiving the correct coins, delays in shipping, or missing receipts have also led to dissatisfaction. It is important to thoroughly research and understand the terms and conditions before engaging in any financial transactions involving precious metals.

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Great Experience with Heather Ho

I had a great experience with Heather Ho at Rosland Gold. From the moment I contacted their call centre, she was attentive and knowledgeable. She promised to help me with my money transfer and ensured that I received my gold coin without any issues. Heather provided me with a detailed receipt and explained the process of buying precious metals. I was impressed with their seamless internet platform and their advertising accurately represented the product.

Transferring a Traditional IRA

A piggy bank with money being transferred

Transferring a Traditional IRA is a process that allows individuals to move their retirement funds from one account to another. It is important to follow the correct steps to ensure a smooth transfer. First, contact your current IRA provider and request a transfer form. Fill out the necessary information, specifying the new account where you want the funds to be transferred.
Once completed, submit the form to your current provider. They will initiate the transfer and send the funds to your new IRA custodian. It is essential to double-check all information before submitting the form to avoid any errors or delays. If you need assistance, reach out to the call centre of your IRA provider for guidance.

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