Hear What Others Have to Say About Bullion Direct

  • Bullion Direct is an Australian precious metals dealer that specializes in silver, gold, platinum, palladium, and rhodium. It has been in business since 1996. The companies' website offers a variety of precious metals products, but does not provide pricing information. The company offers free shipping and insurance on all orders. Bullion Direct offers some unique precious metal products such as gold bars of smaller denominations than standard 100 gram or 1 oz gold bars. It also offers silver bars as small as 10 grams and 1 oz silver bars. Bullion Direct uses Brinks, a U.S.-based company, to ship its orders. Bullion Direct offers precious metals such as silver, gold, platinum, palladium, and rhodium. The company was founded in 1996 and is based in Brisbane, Australia. Bullion Direct prides itself on offering "the lowest possible prices" to its customers. Bullion Direct offers a variety of payment options, including bank wire, credit card, and PayPal. Customers say that Bullion Direct offers valuable expertise and customer service. However, some customers complain about long shipping times.
  • Bullion Direct is an Australian precious metal retailer that also offers precious metal storage.

Bullion Direct is based in Australia and was established in 1996. The company specializes in precious metals, including silver, gold, platinum, palladium, and rhodium.
In this article, we take a look at the company's reputation, pricing, and buying options before sharing what some Bullion Direct customers have to say about their experiences with the company.

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Bullion Direct is a well-established company that has been providing customers with bullion investments since 2009.
Bullion Direct offers an extensive range of certified silver and gold bullion products, including bars, coins, and rounds.
The company also offers storage services for gold and silver bullion.
Bullion Direct provides investors with a free gold and silver price guide.

Bullion Direct offers only gold coins and bullion bars and no silver products.


-Some customers have reported difficulty placing orders, receiving timely replies to their customer service queries, or receiving shipments of their bullion.
-Some customers have reported difficulty placing orders, receiving timely replies to their customer service queries, or receiving shipments of their bullion.
-Prices for precious metals products are generally higher than those offered by other dealers. However, Bullion Direct does have several discount programs.
-The company's return policy is not clearly stated on its website.

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Bullion Direct's gold prices have historically been among the priciest in the U.S., but the company does offer free shipping on all orders. BullionDirect.com's competitors charge shipping on orders with weights below a certain threshold, so many investors prefer the company's "free shipping" policy.
Quality of Product
Bullion Direct offers a variety of gold products and bars from reputable mints around the world. The company also sells silver rounds, bars, and coins.
Some investors prefer to invest in coins instead of bars. However, bullion bars tend to be more valuable in terms of weight, and they tend to be more stable in price than bullion coins.


Bullion Direct's reputation is as solid as it gets. With more than 40 years of industry experience in the precious metals market, Bullion Direct is one of the most trusted and respected names in the industry.
Bullion Direct has received numerous awards and certifications over the years, including a 5-star rating from the Better Business Bureau (BBB).
Bullion Direct consistently offers some of the best pricing in the industry. Bullion Direct's pricing is competitive and is among the best you can find.
Throughout its history, Bullion Direct has been focused exclusively on providing its customers with quick, convenient, and safe delivery options. Bullion Direct offers:
Secure, insured, and discreet shipping.

Free shipping on all orders over $99.

Expedited shipping options.

bullion direct review

Customer Service

Average Rating: 5.0
"The customer service is outstanding. I have introduced several people to Bullion Direct over the years and every one has been very happy with the service received."
"I purchased my first 1oz American Eagle Gold Coin through them in 2003. I have purchased several since then. They have always been very fair, prompt and able. I would not hesitate to patronize them again."
"I have been buying gold and silver from them for over a year now. They have always been prompt and professional. I would highly recommend them."
"Very professional, prompt and accurate. Highly recommended."
Bullion Direct
Average Rating: 5.0
"Outstanding service. The transaction was quick and easy. Thank you!"
"I always receive great service. They communicate clearly and promptly. Highly recommended."
"Their service is excellent. They are very reliable."
"Outstanding service. They are always prompt and reliable."
Bullion Direct
Average Rating: 5.0
"They have been great! They have always answered my questions promptly. I highly recommend them."
"Best place to do business with. The transaction was quick and easy. Thanks."
"They were prompt, clear, and easy to work with. I heartily recommend them."
"Very good. Prompt and thorough. Highly recommended."
Bullion Direct
Average Rating: 5.0
"Prompt and courteous. They communicated well and were easy to work with. Highly recommended."
"They were very professional and easy to work with. I heartily recommend them."

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Bullion Direct has an A+ rating from the Better Business Bureau (BBB). If you check the company's customer reviews on Trustpilot, you'll see that over 2,600 people have left Bullion Direct reviews. Of these reviews, 95% are positive. The average rating is a 9.2 out of 10.
Bullion Direct hasn't received any complaints from consumers, according to the Better Business Bureau.

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Available Products

Bullion Direct offers 1,000 different gold, silver, and platinum products, including coins and bars. All products are listed based on metal content, purity, and weight. The company offers a number of different bullion products, including 1-oz, 1-oz silver, 1-oz platinum, and 1-oz gold bullion coins.
Prices for bullion products will vary based on market fluctuations. Gold and silver prices fluctuate based on supply and demand.
The prices listed online are accurate at the time of publication. Bullion Direct recommends that customers confirm prices before making a purchase.

Available Services

Bullion Direct offers gold and silver coins, bars, rounds, and wafers. It also sells platinum, palladium, and rhodium.
Bullion Direct also offers a limited number of branded items, such as exclusive coins and collectible bars from Privateer Holdings, Inc., as well as items from Elemetal Mint.
Bullion Direct offers free insured shipping on all orders over $100. It charges a flat rate of $5.99 for all orders under $100.

Available Trading Platforms

Bullion Direct offers trading via the following trading platforms.
Web-Based Trading
Desktop Trading

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Mobile Trading

Customer Ratings
Bullion Direct has scores of excellent consumer reviews, with the average rating above 4 out of 5 stars.
Bullion Direct also has dozens of excellent reviews on Google, with the average rating above 4 out of 5 stars.

Available Education

Bullion Direct provides several educational opportunities, including:
Webinars: Bullion Direct hosts webinars on a variety of topics, including gold and silver investing, IRAs, and precious metals pricing.

Blog: Bullion Direct offers a precious metals investing blog, which features posts from Diamond Consultants and Precious Metals Advisors.

YouTube Channel: Bullion Direct offers videos on a variety of topics, including, "What's your gold investment story?"

Blog: The Diamond Consultants blog features articles, such as "How Gold and Silver Can Protect Your Retirement Portfolio."

Facebook: Bullion Direct maintains a Facebook community page, where members can ask questions and share insights.

Available Community

Bullion Direct has a community page that users can access. In there, users can look up what others are saying about the company. For instance, "A friend of mine introduced me to Bullion Direct and their service was very quick with helping me get set up. I ordered a 1 oz silver bar and just like that they sent me a tracking number and I had my silver 2-3 days later," said one customer. "I have been very pleased with the service I have received from Bullion Direct. I placed my order one night and received it the next day. The coins were in mint condition," said another.

Available Funding Options

Bullion Direct offers multiple funding options, including credit and debit cards, PayPal, and bank transfers.
Easy Online Ordering
Bullion Direct's website provides customers with an easy online checkout process. Customers simply enter their shipping information, billing address, and payment details.