Experience the Convenience of CenturyLink Retirement Service Center

  • CenturyLink Retirement Service Center (RCS) is a service offered to business owners and their employees.
  • The company offers a selection of products and services for retirement plans including self-directed brokerage accounts, retirement strategies, and retirement planning tools.
  • Employees can enroll into Planar, an online platform offering access to different investment options, including mutual funds, ETFs, and annuities.
  • The CenturyLink Retirement Service Center (RCS) allows business owners and their employees to choose investment opportunities for their retirement through a brokerage account.
  • Employees can enroll in Planar, a self-directed brokerage account with investments in mutual funds, ETFs, and annuities.

CenturyLink Inc. (CTL), headquartered in Monroe, Louisiana, provides media and technology solutions to businesses, government agencies, and consumers. The company is the third largest telecommunications company in the United States and operates across the U.S, Canada, and the Caribbean.
CenturyLink Retirement Service Center (RCS) is a service offered to business owners and their employees. The company offers a selection of products and services for retirement plans including self-directed brokerage accounts, retirement strategies, and retirement planning tools. Employees can enroll into Planar, an online platform offering access to different investment options, including mutual funds, ETFs, and annuities.



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CenturyLink Retirement Service Center: An Overview

CenturyLink is a nationwide telecommunications company that offers customers a variety of services including Internet, TV, and phone service. The company offers these services not only to residential customers but also to businesses, government agencies, and schools.
In addition to offering these services, CenturyLink also offers financial services like retirement planning and investment solutions.
CenturyLink's retirement services span across three accounts:
401(k)

403(b)

457(b)

Available Services

CenturyLink offers a range of convenient services in its Retirement Service Center. A helpful service center representative can process a distribution from your retirement account, make a payment on a CenturyLink account, request a withdrawal of funds from a mutual fund or annuity, or request a check change from a pension or annuity plan.

CenturyLink also offers the following services:
Distributions: CenturyLink processes distributions from your retirement account, and deposits the money into your bank account. It typically takes 7 to 10 business days for the distribution to be deposited.

Payment on CenturyLink account: CenturyLink processes your monthly payment on your CenturyLink account, such as your bill or service fee.

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Withdrawal of mutual fund or annuity: CenturyLink processes a withdrawal on a mutual fund or annuity. It takes about 7 to 10 business days for the withdrawal to be deposited.

Request a check change: CenturyLink processes a check change, such as changing the payee or mailing address on a pension or annuity check.

Fund Transfer: CenturyLink facilitates the transfer between your retirement account and an annuity or mutual fund.

Rollovers: CenturyLink processes a rollover of your retirement account into an annuity or mutual fund.

CenturyLink 401(k) Plan

Convenience meets affordability at CenturyLink, one of America's largest telecommunications providers. Employees can choose to invest in any of the three portfolio options, which include a Target Date Fund, a High Growth Fund, and a Balanced Fund.
Loan options
The CenturyLink 401(k) plan allows participants to borrow from their 401(k) account. Participants must meet the following requirements:
Have had their account open for a minimum of six months
Be at least 59 1⁄2 years old
Are not currently on active duty in the Armed Forces

centurylink retirement service center

CenturyLink 457(b) Plan

800-929-4128
Fidelity 457(b) Plan
800-544-5728

When you choose to work with your retirement plan provider, you benefit from the convenience of one point of contact. The CenturyLink Retirement Service Center provides plan participants with a phone number and email address to help participants navigate the retirement process.

CenturyLink Employee Stock Purchase Plan

CenturyLink Employee Stock Purchase Plan (ESPP)
CenturyLink ESPP, also known as CenturyLink ESPP, allows employees to purchase CenturyLink common stock at a discount. Participants in CenturyLink ESPP can elect to receive their stock as a cash payment or a stock purchase.

CenturyLink Healthcare Plan

The CenturyLink Retirement Service Center offers benefits-eligible employees age 50 and older a convenient online tool to review their retirement benefits information. The user-friendly tool allows employees to access their retirement account information and view their available account balances. Employees can also view changes to their accounts, such as investment changes or transfers, online.

CenturyLink Dental Care Plan

Earn $5 off dental services*
50% off routine cleanings

There are no waiting periods for family coverage for dental, and employees can choose from two plan options:
$12.50 monthly premium for basic preventative care
$20 monthly premium for basic preventative care with cleanings

CenturyLink Vision Plan

The CenturyLink Vision Plan is the company's 401(k) plan, offering participants a full range of investment choices, a robust online enrollment tool, and personalized plan support.
CenturyLink Retirement Service Center
CenturyLink offers a comprehensive, convenient online resource center filled with tools and information to help you manage your retirement. The CenturyLink Retirement Service Center includes forms, calculators, and educational materials.

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CenturyLink Prescription Drug Plan

(PDP) participants have the convenience of the CenturyLink Retirement Service Center (RSC). The RSC is a one-stop-shop for all of your plan information. Here you can look up your benefit elections, review your medical, dental and vision coverage, view your health claims history and much more.



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CenturyLink Flexible Spending Account

Available to: U.S. employees
Amount: Up to $2,650 per plan year

FSAs are employer-sponsored plans that let employees set aside a portion of their salary on a pre-tax basis to pay for health care expenses. These expenses include deductibles and copayments for dental, vision, and medical expenses.

CenturyLink Life Insurance Plan

Your retirement is secure, and your retirement income is secure. Now, CenturyLink's Retirement Service Center is making things even easier.
You can open a secure account to conveniently access your statements, change beneficiaries, and manage your retirement account.
If you ever need help, our qualified customer service representatives are available 24 hours a day, 7 days a week.

CenturyLink Short-Term Disability Plan

The CenturyLink Short-Term Disability Plan provides employees with a plan that provides 60% of their salary for 24 weeks of disability after a 30-day waiting period. The plan covers short-term disabilities, as well as job-related accidents.
CenturyLink Short-Term Disability Plan Summary
CenturyLink Long-Term Disability Plan
The CenturyLink Long-Term Disability Plan provides employees with 60% of their salary for a 24-week period after a 30-day waiting period. The plan covers long-term disabilities, as well as job-related accidents.
CenturyLink Long-Term Disability Plan Summary
CenturyLink Retirement Plan Summary
The CenturyLink Retirement Plan provides employees with an option to save for retirement through either traditional or Roth accounts. Employees can choose from a variety of investment options, and may choose from three different plan options. The plan offers five investment options, including:

401(k), 401(a), and 403(b)

Traditional, Roth, or rollover options

Age-based or target date options

Long-Term Disability Plan

To provide you with the peace of mind you deserve, CenturyLink offers several optional benefits, including Long-Term Disability Insurance. This optional benefit provides income protection should you become ill or disabled and is unable to work for an extended period of time.
Eligible employees can select this benefit when they first become an employee, or within 31 days of their employment start date, and coverage is effective the first of the month following the date of enrollment. Coverage under this plan varies based on the employee's age and length of service with CenturyLink.

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CenturyLink Supplemental Insurance Plans

As a CenturyLink employee, you have access to a wide variety of benefits. Take the CenturyLink Supplemental Insurance Plans, for instance. These plans, offered through MetLife, provide you with access to long-term care, nursing home, dental, vision, and disability plans. The plans pay benefits directly to you, and you don't have to file a claim.

CenturyLink Legal Plan

CenturyLink's Legal Plan covers you and your family members offering you access to a network of nationwide attorneys and law firms.
Reimbursement for court costs, attorney fees, witness fees, and filing fees.

Single-action limits of $50,000.

Two-action limits of $100,000.

Three-action limits of $250,000.

One-year contestability.

CenturyLink Child Care Plan

CenturyLink Child Care Plan
CenturyLink's Child Care Plan allows employees to spread out the cost of child care expenses over 12 or 24 months. The plan offers a range of options, from center-based care to in-home care. The Child Care Plan is available to 26 weeks of paid family leave, allowing employees to address caregiving needs without missing work.

CenturyLink Tuition Reimbursement Plan

CenturyLink is committed to helping its employees develop and transition throughout their careers. As such, they offer a tuition reimbursement plan that provides up to $6,000 per year for tuition, books, and required fees for degree programs and certificate programs related to an employee's work.

CenturyLink Employee Assistance Program

With the CenturyLink Employee Assistance Program (EAP), you are in touch with help when you need it. An EAP counselor is available 24 hours a day, 7 days a week by phone or by email.
CenturyLink LifeWorks
LifeWorks is an employee assistance program that provides free, confidential and personalized support for employees and their families. LifeWorks is available 24/7 and can help with a range of issues from parenting to financial worries to depression.

CenturyLink Work-Life Resources Center
The Work-Life Resources Center is the go-to place for staff seeking resources on work-life balance.

CenturyLink University
Whether traveling or working from home, CenturyLink University offers a variety of courses for employees to jumpstart their career. Courses include sales training, customer service, and project management.

The EAP and LifeWorks programs are intended to help employees deal with personal problems, including family problems, employee concerns, financial matters, and work-related issues.



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The Bottom Line

Retirement planning services are important tools for people looking to retire. CenturyLink (CTL) offers a number of different services to help people plan to retire. The CenturyLink Retirement Service Center offers retirement calculators, financial planning tools, and retirement planning guides for prospective retirees. There is also a wealth of information on the site to help people decide when to retire, how to save for retirement, and how to make the most out of the money they have saved for retirement.